How project managers become COOs: The career guide
How far up the career ladder do you see yourself going? Is it high enough? Or is it time to revise your ambition level to reach for the executive suite?
Project management is a profession that provides an excellent grounding for life at the top of an organisation beyond a project role, whether it’s as a COO, global business development director or CEO.
Not only does it give you an invaluable bird’s-eye view of an organisation, but it also teaches you the art of effective communication, stakeholder engagement, people management, delivering change and collaborative leadership in constantly changing times.
Let’s take collaborative leadership. Today, projects require leaders who can base this on “emotional intelligence, empathy and continuous learning and development”, says Amy Morley ChPP, APM’s Chair and Programme Management Senior Director at AECOM.
“Collaborative leadership isn’t just about having a style; it is a genuine advantage in accelerating problem-solving and building the kind of culture that means that, where you’re facing complexity or challenges, you are more likely to get over those and succeed.”
This mindset is what’s needed in every executive leader. Navigating through complexity and continuous change is another crossover between project delivery and executive-level leadership.
“A big part of the job now is to develop relationships and get ownership from everybody,” says Gordon MacKay, former Project Management Capability Lead at Sellafield.
So, how do you prepare yourself to go for an executive position? Here’s some advice from those who have switched out of the lane of project management to become a senior leader across an organisation.
1. Capitalise on your project management skills
“The nice thing about projects is you see how different bits of the business work together, and because you’re working with different people in different areas, you understand how to manage those different stakeholders, who have different needs,” says Josie Harries, who moved from programme management to become Global Business Development Director at Domino Printing Services. Her role involves shaping a commercial strategy and defining the organisation’s growth.
Another important experience that project management trains you in is bridging the silos that exist in any organisation and providing clear direction in building an environment where people feel confident as part of a supported team, argues Harries.
“I think that has really set me up for the leadership roles I’ve moved around within the organisation. Learning how to lead disparate teams that don’t directly report to you so that they can pull together around a common goal is really key.”
2. But fortify your skills by filling the gaps
If you’re serious about landing an executive role, don’t rest on your project management laurels. You need to boost your skill set and experience. Harries says she made a lot of effort to build her network within the organisation to get people to see the things she was good at doing. It’s about pushing your skill set forward.
3. Be brave and say yes
It’s also about saying yes to new opportunities. “I’ve always taken the mantra of saying yes when an opportunity arises,” says Harries. “Even if it seems really daunting, just step into it and embrace it.”
4. Marry your ability to handle change with the day-to-day
Heather Walker, Chief Operating Officer at London’s Royal Ballet & Opera, previously worked as Project Director of its Open Up project to transform the venue’s front-of-house experience. Prior to this, she was Deputy Chief Executive at the Royal Albert Hall and led other international cultural projects. Gaining operational experience and responsibilities beyond project leadership is critical to win an executive role, but goes hand-in-hand with the people management side of projects, which traverses both project and operational roles.
“Running the day-to-day and running projects have always gone together. I get a huge buzz out of that, because I like change,” Walker says. “I like being part of not just running an organisation day-to-day, but being able to look back over five years and say, ‘It’s running better because we’ve done these [project] interventions.’ I see them as two sides of the same coin, rather than completely different skill sets.”
The professionals interviewed for this feature were in conversation with the APM Podcast, which you can listen to on Spotify, Apple Podcasts, YouTube and more.
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